Frequently Asked Questions
Clear answers about courses, mobile access, certificates, payments and learning with Rigomo.
Courses & Learning
How do I find the right course for me?
Browse the course catalogue by speciality, skill area, language or level. Every course page includes its learning outcomes, curriculum, instructor details and eligibility information so you can make an informed choice.
Are Rigomo courses designed specifically for doctors?
Yes. Rigomo focuses on practical healthcare education for doctors, clinicians and medical professionals. Individual course pages clearly describe the intended audience and any recommended prior knowledge.
Can I preview a course before enrolling?
Where a free preview is available, the course page identifies the lessons that can be watched before enrolment. You can also review the full curriculum and course overview before purchasing.
Are courses available in Hindi and English?
Rigomo offers courses in Hindi, English or a combination of both. The language is displayed on each course card and course details page.
Access & Mobile Learning
Can I learn on my phone or tablet?
Yes. You can access Rigomo through a mobile browser or the Rigomo mobile application. Your enrolled courses and learning progress remain connected to your account.
Can I use the same account on multiple devices?
Yes. Sign in with the same registered account on your supported devices to access your courses and continue learning.
How long can I access an enrolled course?
The access period is shown on the relevant course page and in your learning dashboard. Access duration can vary by course or programme.
Can I download lesson resources?
If an eligible lesson includes downloadable resources, a download button appears below the lesson video on the learning page.
Certificates & Completion
Do I receive a certificate after completing a course?
Eligible courses provide a certificate after you meet their completion requirements. Certificate availability is clearly mentioned on the course page.
Where can I find my earned certificates?
Open My Courses and select the Certificates tab. You can view your earned credentials and open the certificate page to download them.
Do all courses offer CME credit?
No. CME or accreditation status varies by course. When applicable, the course page displays the relevant credit or accreditation information.
Payments & Support
Which payment methods are accepted?
The available payment methods are shown securely during checkout and can vary according to your device, location and payment provider.
Where can I view my orders and invoices?
Sign in, open My Courses and choose the Orders tab to review your purchases and available order information.
What should I do if my payment succeeded but the course is locked?
First refresh your learning dashboard and verify that you are signed in with the account used for payment. If access is still unavailable, contact the Rigomo support team with your registered email and transaction reference.
How can a hospital enrol a group of doctors?
Hospitals and healthcare institutions can request tailored learning paths, group enrolment and dedicated support through our contact page.